Privacy Policy

We are CorArs Agency s.r.o., ID No. 23688149, with its registered office at Měcholupy 45, 33551, Nepomuk, registered in the Commercial Register maintained by the Regional Court in Plzeň under file no. C 47228 (“we”). We are the controller of your personal data.

We operate an online store at www.corars.shop (“Online Store”).

We have prepared this Privacy Policy (“Policy”) to inform you about what personal data we process and how we handle it. Here you will learn why and how we process your personal data when you visit our e-shop or order our products. A section of the Policy is also dedicated to cookies and how we handle them. You will also learn about your rights regarding the processing of your personal data.

If you have any questions regarding the processing of your personal data, you can contact us using the following contact information:

• Address: Měcholupy 45
• Email: info@corars.eu
• Phone: +420 705 964 129

We process personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“Regulation”) and Act No. 110/2019 Coll., on the Processing of Personal Data, as amended.

How do we obtain your personal data?

You provide us with some personal data yourself, for example when you order our goods through the e-shop or as part of our email communication.

Sometimes we also obtain your personal data from public registers, lists, and records. For example, when issuing invoices or verifying the accuracy of information, we use the Commercial Register and Trade Register.

What personal data do we process?

We process the following categories of personal data:

1. basic identification data – used to identify you (e.g., first and last name, date of birth if provided, identification number, and business or residential address);
2. contact details – phone number and email address;
3. information from our communications and data regarding your user account – information from emails, the content of our communications, and details of purchase agreements we enter into if you order our goods;
4. billing and banking information – this mainly includes information appearing on invoices, agreed billing terms, bank details, and received payments;
5. cookies – we use them to measure e-shop traffic, generate statistics regarding traffic and visitor behavior on the e-shop, and for ad targeting. You can read more about cookies later in this Policy.

If you have entered into a contract with us and ordered our goods, we may send you newsletters for a period of 3 years, unless you opt out by clicking directly in the newsletter or by sending an email. This is permitted under our legitimate interest.

Do you have to provide us with your personal data?

In some cases, you must provide us with your data. For example, if you want to order our goods, we need your personal data so that we can enter into a contract with you and deliver the goods to you. Unfortunately, this is not possible without it.

Why do we process your personal data?

We process your personal data for several reasons. However, each of these reasons must be permitted by law.

We process your personal data based on the following reasons:

1. Performance of a contract or pre-contractual measures – we process personal data for this reason so that we can deliver our goods to you and so that we can contact you and communicate with you regarding your inquiry and the contract.
2. Protection of our legitimate interests – we also process your personal data because our legitimate interest allows us to do so. This enables us to send you our newsletter or take appropriate steps to defend our legal claims.
3. Compliance with legal obligations—we also process your personal data because we are required to do so by law. For example, under the Accounting Act, we are required to retain tax documents—invoices that may also contain your personal data.
4. You give us your consent – in some cases, you may grant us consent to process your personal data. If you grant us consent for processing, you have the right to revoke it at any time, for example by email. However, even after the period for which you consented to the processing of your personal data has expired, we are not required to delete all of your personal data. We may retain those for which our legitimate interest permits us to do so, or where the law requires us to do so. If you withdraw your consent, this does not affect the lawfulness of the processing of personal data prior to its withdrawal.

How long will we retain your personal data?

Personal data will be processed and stored for the duration of the contract. Thereafter, for a period of 3 years following the termination of this contractual relationship, unless otherwise specified. We will therefore process personal data for a period of 3 years from the delivery of the goods or from the moment you refuse to accept the goods.

Personal data processed for the purpose of defending our legal claims in judicial, extrajudicial, and enforcement proceedings will be processed for a period of 15 years from the termination of the business relationship between us and you, which corresponds to the longest possible statute of limitations set forth by law.

Personal data processed based on the obligation to fulfill our legal obligations arising from accounting, tax, and other legal regulations are retained for the period specified therein; for example, we retain personal data related to accounting matters for 5 years from the end of the business relationship, and personal data related to tax matters for 10 years from the end of the relevant tax period.

If you are our customer, we are authorized to send you our newsletters for a period of 3 years, unless you opt out either directly by clicking a link in the newsletter or by sending an email.

Personal data processed based on your consent will be processed for the duration of your consent.

What about cookies?

We use cookies (at least the electronic ones) to ensure the proper functioning of our e-shop. These are small text files that can record specific information from your visits to the e-shop. We categorize cookies into necessary, functional, analytical, and marketing cookies.

Nezbytné cookies jsou potřebné pro to, aby vám e-shop vůbec fungoval. Protože jsou nezbytné pro fungování e-shopu, nemusíte s nimi souhlasit a ani je nemůžete odmítnout a to tady.

Analytické cookies nám slouží pro sestavování statistik a přehledů. Jejich pomocí sledujeme návštěvnost e-shopu i to, odkud jste na e-shop přišli. Pokud s jejich použitím nesouhlasíte, můžete je odmítnout, a to tady.

Marketingové cookies nám umožňují přizpůsobovat naši nabídku vašim potřebám. Díky nim můžeme třeba nabízet naše zboží prostřednictvím cílené reklamy včetně reklamních nástrojů třetích stran. K tomu ale potřebujeme váš souhlas. Odmítnout tyto cookies můžete zde.

What specific cookies do we use?

Who else has access to your personal data besides us?

We also involve other entities in the processing of your personal data. As part of this, your personal data may also be processed.

However, you don’t need to worry about your personal data or privacy, as our suppliers act as so-called data processors and may only handle your data within the scope of the activities and services they provide to us. We will also continue to be the ones who decide what happens to your personal data.

The parties to whom we transfer your personal data include, for example, providers of IT, marketing, or accounting services.

Specifically, these are the following entities:

• Zásilkovna
• PPL

What are your rights regarding the processing of personal data?

As a data controller, it is our responsibility to ensure that your personal data is processed properly and securely. We guarantee you the rights described in this article. You may exercise these rights with us in writing, by email, or by phone using the contact information provided above.

You may request that we inform you of what personal data we process about you, and if you ask us to do so, we must also grant you access to it.

You may request that we correct inaccurate data or complete incomplete data.

Under certain conditions, we are also required to delete your personal data or restrict its processing if you request it.

If you suspect that your personal data is being processed unlawfully, you have the option to file a complaint with the Office for Personal Data Protection.

In addition, you have the right to object if we process your personal data based on our legitimate interest. You can submit this objection by sending it to our contact address or via email. We will then review it within one month of receipt at the latest.

If you have any further questions regarding the processing of your personal data, please feel free to contact us at any time, and we will get back to you as soon as possible.

This Policy is effective as of October 8, 2025